AI Experiment: Hacking HubSpot Chat to Improve the Customer Experience

We integrated AI into our website chat and our KPIs flew off the charts. Here’s exactly how we did it and what we learned along the way.
When UGC Goes Wrong: How Smart Brands React to Controversy [Expert Interviews]

“Everyone has a plan until they get punched in the mouth.” Though Mike Tyson meant that literally, his wise words certainly hold true in marketing.
The Top Types of AI-Generated Content in Marketing [New Data, Examples & Tips]

Advancements in artificial intelligence have transformed content creation from a tedious chore into a smooth and efficient process.
3 Ways To Improve Any Ad in Minutes

Welcome to Creator Columns, where we bring expert HubSpot Creator voices to the Blogs that inspire and help you grow better.
Behind Viral Food Brands: Do Trends Matter in CPG Design?

Graza. Fishwife. Brightland.
Martha Stewart, $400K Fighter Jets, and Comedy Writers: How Liquid Death Wins at Anti-Marketing, According to Liquid Death’s VP

When considering who to learn from in the marketing space, one brand stands out: Liquid Death.
How to Write a Memo [Template, Examples & HubSpotter Tips]

A memo is the best way to share news when you have a significant update or important win within your company. Unlike an email, your memo will go out to your entire department or everyone at the company, so knowing how to format a memo is just as important as what you write. No pressure. […]
27 of the Best Professional Bio Examples I’ve Ever Seen [+ Templates]

As a writer, I have to let readers and potential clients know my expertise, my skills, and why they should work with me or be interested in what I say. So, a professional bio is a must in my industry. Though I’m definitely familiar with professional bios, I can admit they can be challenging. What […]
27 Case Study Examples Every Marketer Should See

Putting together a compelling case study is one of the most powerful strategies for showcasing your product and attracting future customers. But it’s not easy to create case studies that your audience can’t wait to read.
Pros and Cons of Community Management

Over the last few weeks, I‘ve been writing extensively about community management, what it is, and why it’s essential.
