I used to be a content writer for a small web design agency, and my first piece was about website design best practices.

I remember my manager going through it and telling me, “All good, but web design isn’t just about making things look good.”

Back then, I was young and fresh, and honestly, that sounded totally backward.

Made no sense. For me, design was all about what I saw. I mean, it’s visual, right? So, of course, the look should be everything.