Apologizing is hard. Apologizing professionally for a mistake you made at work? Even more challenging.
We’ve all had to write an apology email at some point in our careers — whether to a coworker for missing a deadline, to a manager for making an error in a report, or to a customer for delayed shipping.
Learning how to apologize professionally for different scenarios is a skill that everyone should hone.
The hardest part about writing a difficult email is getting started. To help with this, I asked ChatGPT to write a professional apology email for me. I also created my own apology email template to compare.
We’ll take a look at these examples and the elements that go into crafting a sincere and professional apology email.